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Major DELTA Infrastructure Maintenance

NCSU sysnews - Mon, 03/07/2016 - 13:36
--- FOLLOWUP POST: 2016-03-07 13:36:21 ---

Maintenance is now complete and all DELTA services should be accessible again. If you notice any connectivity issues to DELTA services please let us know.

--- ORIGINAL POST: 2016-03-07 03:00:10 ---

DELTA will be performing major infrastructure maintenance on Monday, March 7th. This will cause a total outage of most DELTA services, including WolfWare, Moodle, Mediasite, Collaborate, and Equella, as well as many other DELTA-run tools. While we hope that the work will be completed and connectivity restored by mid-day, we are reserving the larger window in case the work takes longer than expected.
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WMDF Network Maintenance

NCSU sysnews - Mon, 03/07/2016 - 13:30
Maintenance will be performed at WMDF and all buildings connected to the WMDF distribution router (West campus buildings such as CVM, MMW, etc) will lose network connectivity during the maintenance window. Please see technical details for additional information.
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web02sys web03sys down for maintenance

NCSU sysnews - Mon, 03/07/2016 - 12:46
web02sys and web03sys experienced some duplicate entries to their databases over the weekend maintenance. This evening they will be taken down in order for the databases to be reloaded.

This will affect sysnews, and pager.unity.ncsu.edu as well.
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CVM Research Building - Outage

NCSU sysnews - Mon, 03/07/2016 - 08:41
--- FOLLOWUP POST: 2016-03-07 08:41:39 ---

Service has been restored.

--- ORIGINAL POST: 2016-03-07 08:19:16 ---

There is currently an outage at CVM Research Building , impacting data services coming out of closets 375 and 475.

A network analyst is enroute to investigate the outage.
Categories: NCSU Feeds

JHL, DLH and EB2 Network Maintenance

NCSU sysnews - Mon, 03/07/2016 - 03:00
Starting at 10:00 PM on Monday, ComTech will install a new router in Hunt Library. This change has been coordinated with Library IT staff and will take place while Hunt Library is closed. All ComTech network services will be unavailable within Hunt Library during the maintenance.

After maintenance in Hunt Library is completed, ComTech will perform a similar installation in EB2. This change has been coordinated with CSC and ECE IT staff and will take place during Spring break. All ComTech network services will be unavailable within EB2 during the maintenance.

We anticipate the router installation procedure may take 1 hour per building but the entire maintenance window is reserved.

In addition to router installation, ComTech will upgrade the software image on the aggregation switch and a few access layer switches in Hunt Library, DH Hill Library and EB2. All network connectivity will be lost while these switches reboot.

This post will be updated as progress is made.
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Library web services offline during Hunt network upgrade

NCSU sysnews - Mon, 03/07/2016 - 03:00
In reference to the sysnews post at https://sysnews.ncsu.edu/news/56d927d7 we would like to clarify that in addition to all normal compute resources at Hunt all webservices will also be offline, including the primary website at lib.ncsu.edu. Once the maintenance is completed these resources will be available again.
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West Dunn Building Network Outage

NCSU sysnews - Mon, 03/07/2016 - 03:00
--- FOLLOWUP POST: 2016-03-04 13:26:00 ---

This maintenance has been rescheduled for Monday, March 7th at 9pm.

--- FOLLOWUP POST: 2016-03-01 12:22:02 ---

Customers have requested that the maintenance be performed during Spring Break.

The new date/time is now Thursday, 3/10 between 7am-8am.

--- FOLLOWUP POST: 2016-03-01 12:02:39 ---

UPS has been repaired. ComTech will move devices off of raw power and back onto UPS on 3/2 between 7am-8am.

--- FOLLOWUP POST: 2016-02-11 02:25:22 ---

A UPS failed in the West Dunn building this evening that also caused a hardware failure on one of the network switches.

All devices have been moved off of the UPS and the faulty network switch has been replaced.

Network connectivity should be restored at this time.

--- FOLLOWUP POST: 2016-02-10 21:55:05 ---

ComTech has identified the root cause of the outage and is working to restore service.

--- ORIGINAL POST: 2016-02-10 20:55:09 ---

There is currently a network outage at the West Dunn Building.

ComTech staff is on the way to investigate.
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David Clark Labs Network Maintanance

NCSU sysnews - Sun, 03/06/2016 - 12:18
--- FOLLOWUP POST: 2016-03-06 12:18:10 ---

The David Clark Labs Maintenance has been completed. All network services have been restored.

--- FOLLOWUP POST: 2016-02-18 14:12:10 ---

Comtech will be upgrading a series of switches in the David Clark Labs Building on Sunday morning March 6th from 5am till noon. This will result in a series of outages as the switches are replaced. Wireless will not be affected.

--- ORIGINAL POST: 2016-02-18 14:10:32 ---

Comtech will be upgrading a series of switches in the David Clark Labs Building on Sunday morning March 6th from 5am till noon. This will result in a series of outages as the switches are replaced. Wireless will not be affected.
Categories: NCSU Feeds

Data Center maintenance

NCSU sysnews - Sun, 03/06/2016 - 10:32
--- FOLLOWUP POST: 2016-03-06 10:32:56 ---

The extended maintenance is now complete and the majority of services have been restored.

--- ORIGINAL POST: 2016-03-05 03:00:08 ---

OIT will perform extended maintenance affecting multiple core components of the campus primary data centers from 6 a.m. Saturday, March 5 to 6 p.m. Sunday, March 6.

Due to inclement weather, this maintenance was rescheduled from its originally-planned window in late January. See the original SysNews post at https://sysnews.ncsu.edu/news/568f30e6.

OIT services with dependencies on Data Center 1 (DC1) or Data Center 2 (DC2) may be degraded or unavailable for extended periods during the maintenance window. Services expected to be offline for the majority of the maintenance window include, but are not limited to:

- MyPack Portal

- Other Human Resources, Financial and Student systems

- OIT backup services

- Virtual Computing Lab (VCL) services

- WolfPrint services

- Authenticated SMTP to smtp.ncsu.edu (See http://google.ncsu.edu/gettingstarted/imap-settings for more information.)

- conferences.ncsu.edu

- No new accounts will be created on Saturday, March 5.

Services that may experience intermittent periods of unavailability or slow performance during the maintenance window include, but are not limited to:

- Shibboleth (which will affect access to sites using Shibboleth for authentication)

- www.ncsu.edu (the main university website)

- High Performance Computing (HPC) cluster (including access to storage from HPC nodes)

- SysNews

- AFS hosted sites

- cPanel, Hosted WordPress and WordPress blogs

- LDAP (no updated data until maintenance has been completed)

- Kerberos

- OIT hosted systems

- Networked Attached Storage (NAS) shares and exports

This maintenance was approved by the OIT Change Advisory Board (CAB) and Campus IT Directors (CITD). See http://go.ncsu.edu/oit_change_calendar.

For more information, please contact the NC State Help Desk at help@ncsu.edu or 919-515-HELP(4357).
Categories: NCSU Feeds

Campus Router Maintenance

NCSU sysnews - Sun, 03/06/2016 - 07:02
--- FOLLOWUP POST: 2016-03-06 07:02:41 ---

The portion of the maintenance planned for this window was successfully completed.

--- ORIGINAL POST: 2016-03-04 01:26:19 ---

ComTech will implement several configuration changes on backbone routers starting at 10:00 PM on 3/5/2016 during the data center maintenance window:

https://sysnews.ncsu.edu/news/56d6f14b

No significant outage is expected while performing updates to the backbone routers due to resiliency.

Additional changes will be made to building routers during Spring break (including but not limited to: Talley, VC3, Campus Police, Metro sites) and these changes will be announced as an update to this post as building level configuration changes will result in a brief loss of connectivity to the building.
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