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Firmware Updates to WolfCopy Printers

NCSU sysnews - Fri, 12/19/2014 - 15:54
--- FOLLOWUP POST: 2014-12-19 15:54:19 ---

Firmware updates are complete

--- ORIGINAL POST: 2014-12-17 03:00:07 ---

OIT will be installing firmware updates to WolfCopy's Hewlett Packard and Lexmark printers that use the WolfPrint accounted printing service December 17th through the 19th.

Individual printers may not be available as they are updated. The expected downtown per printer should not exceed 10 minutes. Jobs printed during this time will be queued up and should print normally once the update is complete. If an update exceeds 10 minutes, the queued job will be deleted and need to be resent.

Please make sure all WolfCopy printers are turned on during this time frame. If you have any questions or concerns, contact the helpdesk at 515-4357 or help@ncsu.edu
Categories: NCSU Feeds

github.ncsu.edu moving from deployment to production

NCSU sysnews - Fri, 12/19/2014 - 15:05
On Monday, 12/22/2014, the github.ncsu.edu service will be taken down in order to move the VM from the deployment to the DC2 production VMware cluster. Downtime is estimated at around an hour, but may be shorter or longer depending on the speed of the data migration between clusters.

If you have any questions or issues, please contact the ITECS Helpdesk at eoshelp@ncsu.edu or 515-2458.
Categories: NCSU Feeds

Mediasite Maintenance - SQL updates

NCSU sysnews - Fri, 12/19/2014 - 13:05
After this morning's maintenance, we noticed that the SQL server did not have all of it's updates installed previously. This will be done Monday, Dec. 22 between 5am and 6am. We anticipate no longer than a 10 minute outage sometime during the window.
Categories: NCSU Feeds

github.ncsu.edu upgrade

NCSU sysnews - Fri, 12/19/2014 - 11:23
--- FOLLOWUP POST: 2014-12-19 11:23:02 ---

The github.ncsu.edu upgrade was successful. Service is back in production.

--- FOLLOWUP POST: 2014-12-19 08:26:51 ---

The upgrade process has begun. Access to github.ncsu.edu will be unavailable until this upgrade is complete.

--- ORIGINAL POST: 2014-12-19 03:00:06 ---

On December 19th, beginning at 8:30am, we will be taking the github.ncsu.edu service offline. During the outage no one will be able to login or interact with the service in any way.

We will be migrating the service from 11.10.348 to version 2.0.1: https://enterprise.github.com/releases#release-2.0.1

While we do not expect the upgrade to take the full day, there are always unexpected issues that may pop up.

If you have any questions or issues, please contact the ITECS Helpdesk at eoshelp@ncsu.edu or 515-2458.
Categories: NCSU Feeds

WolfWare Classic Spring Rollover Day

NCSU sysnews - Fri, 12/19/2014 - 11:15
--- FOLLOWUP POST: 2014-12-19 11:15:13 ---

WolfWare Classic has rolled over to Spring 2015.

--- ORIGINAL POST: 2014-12-19 03:00:06 ---

On Friday, December 19th, the WolfWare Classic system will be put into maintenance mode while we prepare the lockers for Spring.

This is what will happen:

- Fall lockers will be unmounted and moved to the park location. These lockers will remain readable by the owners. These lockers will no longer work with the various WolfWare Classic tools. You are encouraged to make archival copies of any items you feel are important; download a copy of your grade book or an HTML version of your message board before the rollover so you will have them if you need them.

- Any Spring lockers that were requested that have not been created will be added at this time.

- Any Spring lockers currently mounted as prep will be remounted in their active location.

- Mailing lists will cease to work for Fall lockers, and will begin to work for the Spring sections.

- The whole WolfWare Classic system will be unstable during the transition. Please try not to use your lockers and tools between about 8am and 12 noon on Friday, December 19th.

If you want to have a course locker for Spring, you will need to use the request form at:


Lockers that are requested should be created within 24 hrs of the request and mounted in prep until the rollover day.
Categories: NCSU Feeds

Mediasite Maintenance

NCSU sysnews - Fri, 12/19/2014 - 10:50
--- FOLLOWUP POST: 2014-12-19 10:50:45 ---

The maintenance is complete.

If you have any Mediasite issues, please contact mediasite-help@ncsu.edu.

--- FOLLOWUP POST: 2014-12-16 13:52:11 ---

Additionally, Mediasite will be updated to v7.0.20 during this maintenance.

--- ORIGINAL POST: 2014-12-12 16:10:15 ---

The monthly Windows Updates for the Mediasite servers will be installed on Friday, December 19th. In addition, there will be SQL maintenance. Several of the servers will need to be rebooted which will cause some downtime.

We do not expect the maintenance to take the entire window, but reserve the larger period for unforeseen circumstances.
Categories: NCSU Feeds

Moodle Maintenance

NCSU sysnews - Fri, 12/19/2014 - 09:53
--- FOLLOWUP POST: 2014-12-19 09:53:35 ---

Maintenance is complete. We did run into a small issue which resulted in a longer upgrade process than originally expected.

--- ORIGINAL POST: 2014-12-19 03:00:06 ---

Updates and patches will be applied to Moodle. This will cause a short (approximately 5-10 minute) outage while the database changes are applied. We only expect the maintenance to take around 20 minutes, but reserve the larger window for unforeseen circumstances.
Categories: NCSU Feeds

WolfWare Maintenance

NCSU sysnews - Fri, 12/19/2014 - 03:00
Some minor patches will be applied to WolfWare during this time. There should be no interruption of service when the patches are applied. The maintenance is only expected to take a few minutes, but the larger window is reserved for unforeseen circumstances.
Categories: NCSU Feeds

Patterson Switch Additions/BDF Upgrade

NCSU sysnews - Thu, 12/18/2014 - 13:57
--- FOLLOWUP POST: 2014-12-18 13:57:29 ---

The network was restored at 12:10 this afternoon.

--- ORIGINAL POST: 2014-12-18 10:44:04 ---

We are currently experiencing an outage on the 2nd and 3rd floor. Our techs are currently onsite, working to restore service as quickly as possible.

--- FOLLOWUP POST: 2014-12-17 19:32:54 ---

work has been completed.

--- FOLLOWUP POST: 2014-12-16 12:50:01 ---

Moved to 12/17/2014

--- ORIGINAL POST: 2014-12-16 09:34:38 ---

We'll be replacing the BDF switch and adding an aggregation switch within each telco closet, then connecting all access switches to it. As a result, the Patterson LAN will be unavailable for a time not to exceed 1.5 hours. Thanks in advance for your assistance and cooperation.
Categories: NCSU Feeds

CMDF Rack Move

NCSU sysnews - Thu, 12/18/2014 - 09:48
--- FOLLOWUP POST: 2014-12-18 09:48:08 ---

Maintenance complete.

--- FOLLOWUP POST: 2014-12-18 08:08:36 ---

The physical move of the rack is complete but the remainder of the maintenance window will be utilized to reorganize some of the patch cords within the cable managers. No customer facing impact is expected as a part of this.

A final post will be made when the maintenance is complete.

--- ORIGINAL POST: 2014-12-18 03:00:07 ---

Please see technical details.
Categories: NCSU Feeds

Web Communications-hosted Webspace migrating to SSL delivery

NCSU sysnews - Thu, 12/18/2014 - 03:00
University Web Communications will be changing how the following pages (and subpages) be delivered. At the date/time specified, the pages (and subpages) below will be delivered via https:


















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