Feed aggregator

Moodle Maintenance 10/25/14

NCSU sysnews - Sat, 10/25/2014 - 09:03
--- FOLLOWUP POST: 2014-10-25 09:03:27 ---

Maintenance is complete.

--- ORIGINAL POST: 2014-10-25 03:00:06 ---

We will be performing minor maintenance on the Moodle courses, projects, and outreach servers. We expect downtime to be less than 30 minutes but reserve the entire window in the event of any unexpected behavior.
Categories: NCSU Feeds

Mediasite server Windows Updates and minor Mediasite update

NCSU sysnews - Sat, 10/25/2014 - 06:27
--- FOLLOWUP POST: 2014-10-25 06:27:41 ---

The maintenance has been completed.

--- ORIGINAL POST: 2014-10-25 03:00:06 ---

The monthly Windows Updates for the Mediasite servers will be installed on Saturday, October 25th between 5am and 6am. We will also be updating the Mediasite servers from v7.0.15 to v7.0.17. This will result in about 15 minutes downtime at some point during the maintenance window. There will NOT be an update available for the recorders beyond v7.0.15. That is the newest version for them. If you have any Mediasite issues, please contact mediasite-help@ncsu.edu.
Categories: NCSU Feeds

Planned Financial System Maintenance

NCSU sysnews - Sat, 10/25/2014 - 03:00
--- FOLLOWUP POST: 2014-10-22 13:47:56 ---

Please be aware that the Financial System maintenance is scheduled to begin at 6 AM on Saturday, October 25th and end by midnight on Sunday, October 26th.

If the maintenance completes sooner than expected, an update will be provided in the Announcement section in the FOR FACULTY & STAFF Tab of the MyPack Portal.

--- ORIGINAL POST: 2014-10-03 12:28:03 ---

Financial System Maintenance is scheduled to occur on Saturday and Sunday, October 25th and 26th. During this time the Financial Production, Financial Reporting, and Wolfpack Reporting Systems (WRS) will be unavailable. Please be aware that the Travel System and MarketPlace are modules within the Financial System and will also be unavailable.

Please refer to the Announcement section in the FOR FACULTY & STAFF Tab of the MyPack Portal for additional updates. Contact Ron Reed at rlreed@ncsu.edu if you have questions or concerns with this required maintenance.
Categories: NCSU Feeds

Bluecat Proteus Database Maintenance

NCSU sysnews - Fri, 10/24/2014 - 22:55
--- FOLLOWUP POST: 2014-10-24 22:55:57 ---

Maintenance is complete.

--- ORIGINAL POST: 2014-10-24 03:00:09 ---

Comtech will be performing database maintenance on Proteus - ipam.ddi.ncsu.edu.

During this maintenance scheduled DNS deployments will be disabled and the web interface may be unavailable intermittently.
Categories: NCSU Feeds

github.ncsu.edu moving from deployment to production

NCSU sysnews - Fri, 10/24/2014 - 18:04
--- FOLLOWUP POST: 2014-10-24 18:04:18 ---

The service has been migrated and is back up.

--- ORIGINAL POST: 2014-10-24 03:00:09 ---

At 5pm tomorrow, Friday October 24th, the github.ncsu.edu service will be taken down in order to move the VM from the deployment to the DC2 production VMware cluster. Downtime is estimated at around an hour, but may be shorter or longer depending on the speed of the data migration between clusters.

This is a step that was supposed to happen as part of the version upgrade over fall break, but the upgrade took longer than the outage window we had allotted.

If you have any questions or issues, please contact the ITECS Helpdesk at eoshelp@ncsu.edu or 515-2458.
Categories: NCSU Feeds

MyMediasite instance issues

NCSU sysnews - Fri, 10/24/2014 - 14:39
--- FOLLOWUP POST: 2014-10-24 14:39:18 ---

The server has been stable for a couple of hours now. We will continue to look into the issue to determine the cause.

--- ORIGINAL POST: 2014-10-24 11:45:03 ---

The back end database server that hosts the databases for the MyMediasite instance and the v6 archive instances is currently experiencing stability issues. DELTA staff are looking into it.

No other instances should not be affected. If you have any Mediasite issues, please contact mediasite-help@ncsu.edu.
Categories: NCSU Feeds

Nelnet Production Network Firewall Upgrade Mon Oct. 27, 2014

NCSU sysnews - Fri, 10/24/2014 - 10:42
The network firewall associated to the Nelnet QuikPAY Production environment will be upgraded on October 27, 2014 (Monday) between the hours of 1:00 AM and 7:00 AM (EST). During this time period, there will be a 20 - 30 minute window, where the QuikPAY Production environment will not be accessible. It is important to note that the QuikPAY Production environment will only be down for approximately 20 - 30 minutes during the network firewall upgrade and not the full six (6) hours. During that 20 - 30 minute time period that the QuikPAY Production environment is down, individuals will not be able to access the system.

Please contact Keyta Kemp (kjkemp2@ncsu.edu) with any issues or questions.

Thanks! Keyta
Categories: NCSU Feeds

CVM- Research building 2nd floor

NCSU sysnews - Fri, 10/24/2014 - 08:07
--- FOLLOWUP POST: 2014-10-24 08:07:46 ---

Devices have been moved to new power source. All devices are up.

--- ORIGINAL POST: 2014-10-24 03:00:09 ---

Comtech will be moving several network devices to a new power source in the 2nd floor telecom room.

Users on the 2nd floor may be experience a brief outage while connecting to new power source.
Categories: NCSU Feeds

Shibboleth authentication service issues

NCSU sysnews - Fri, 10/24/2014 - 05:54
--- FOLLOWUP POST: 2014-10-24 05:54:00 ---

The associated service remediation has completed without any issues.

We apologize for any inconvenience this may have caused.

--- FOLLOWUP POST: 2014-10-23 15:56:12 ---

The Shibboleth service and associated services returned to production status at 2:30. We now have to remediate an associated service that Shibboleth relies upon. This remediation will begin at 12:01AM Friday and we anticipate it will be completed by 7AM. However, in order for this to occur, no new account creates will be processed until Saturday morning.

During the remediation period, logins through Shibboleth may be impacted.

--- FOLLOWUP POST: 2014-10-23 13:14:38 ---

Work continues on remediating the associated systems. This will take several more hours. We are also investigating work-arounds. We apologize for the inconvenience.

--- FOLLOWUP POST: 2014-10-23 12:26:48 ---

We have increased the capacity of the shibboleth service but are still having some problems with associated resources.

--- FOLLOWUP POST: 2014-10-23 10:55:06 ---

IWS is in the process of adding additional capacity to this service. This is exacerbated because of LDAP updates that are occurring concurrently.

--- ORIGINAL POST: 2014-10-23 10:34:11 ---

The NC State Help Desk is receiving reports of customers having problems logging into sites via the Shibboleth authentication service, such as MyPack Portal and WolfWare. OIT staff are working to resolve the issue as soon as possible.

We apologize for any inconvenience this may be causing.
Categories: NCSU Feeds

SAS - brief Network Outage 4th Floor

NCSU sysnews - Fri, 10/24/2014 - 03:00
Comtech will be moving several devices in the 4th floor telecom closet to a new power source. Outage will be brief as we transfer the service.
Categories: NCSU Feeds

David Clark Labs: Scheduled Network Outage

NCSU sysnews - Fri, 10/24/2014 - 03:00
Comtech will be moving several network connections in the Telecom closets. There will be a rolling outage affecting Wireless APs, IP Phones, and Workstations.

All work is scheduled to be complete by 8am.
Categories: NCSU Feeds

Kbox secure certificate update (expiring soon)

NCSU sysnews - Fri, 10/24/2014 - 03:00
The secure cert on the K1000 Kbox appliance will be updated and the system will require a reboot. Users will see no disruption of services, but consumers of the data from the K1000 will be unable to work reliably during this window and until the server/clients re-negotiate all secure communication channels using the new cert.

Again, apologies. The CORRECT date is FRIDAY October 24 from noon to 2:00 PM.
Categories: NCSU Feeds
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