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DELTA Infrastructure Maintenance

NCSU sysnews - 2 hours 39 min ago
DELTA staff will be performing system infrastructure maintenance the morning of Saturday, February 13th, 2016 from 8am-12pm. This maintenance will affect DELTA hosted services such as Moodle, WolfWare, and Mediasite. During this time users may experience timeouts, general system sluggishness, or other errors. While no extended outage is expected, the possibility does exist.
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SCCM Updgrade to v1511

NCSU sysnews - Fri, 02/12/2016 - 15:54
--- FOLLOWUP POST: 2016-02-12 15:54:03 ---

SCCM service has returned to normal operation so we are moving forward with the operation system upgrade. SCCM and all services providing by SCCM including application, patch, and operating system deployment will be unavailable starting at 9 AM on Wednesday February 17th.

--- FOLLOWUP POST: 2016-01-25 11:10:38 ---

In order to troubleshoot load issues in SQL we have temporarily changed the SCCM Client Hardware Inventory from once a day to once every three days to alleviate some of the load.

--- FOLLOWUP POST: 2016-01-24 11:48:40 ---

While the upgrade was completed with no major issues we have noticed slowness in computers showing up in collections after they are added to AD groups. We are looking into the issue and will update when we know more.

--- FOLLOWUP POST: 2016-01-20 15:16:03 ---

The v1511 to the SCCM environment is completed.

As stated before there is no client upgrade at this time. A date will be decided for sometime in the future and another SysNews post will be made.

For those that currently have the SCCM console installed there is an upgrade required to connect to the Site. A deployment has been made available to all machines that currently have the console installed. It is available in the Software Center. It is called:

v1511 Console Upgrade - Config Manager Upgrade v1511

In our testing it should not require a reboot. Make sure the SCCM console is closed out before starting the upgrade process.

--- ORIGINAL POST: 2016-01-20 03:00:09 ---

Upon approval of the AD Technical and Policy committees.


On Wednesday January 20th 2016 starting at 9 AM, the SCCM Core team will be upgrading the version of SCCM from 2012 R2 SP1 to v1511.

During this time all services provided by SCCM will be unavailable including, software, patch, and operating system deployment.

After the upgrade users who have the SCCM console installed will need to install the newest version. The SCCM Core team will identify computers that do have the SCCM console installed and upgrade those. The installer will also be available for manual installs.

The Core team ask that all instance of the console be closed before the upgrade starts.

SCCM clients will not be upgraded at this time and a separate Sysnews post will be made when that occurs.
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campus Windows KMS server outage

NCSU sysnews - Fri, 02/12/2016 - 14:46
--- FOLLOWUP POST: 2016-02-12 14:46:32 ---

The campus KMS service has been restored to normal service.

--- ORIGINAL POST: 2016-02-12 03:00:09 ---

The campus Microsoft Key Management Service server (KMS) will be off-line between 1:30 and 2:30 PM on Friday, 2/12/2016. Existing Windows systems and users of Microsoft Office should not experience any issues from this outage, as the activations of Microsoft Office and current Microsoft operating systems are configured with an extended grace period.

New installations of Microsoft Office during the time of the outage will be delayed in becoming fully operational until the client system can receive an activation confirmation from the KMS server.

Additional information about this service can be found at: https://activedirectory.ncsu.edu/services/base-infrastructure/kms/
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phone system restart

NCSU sysnews - Fri, 02/12/2016 - 13:44
The university phone system will be restarted.

No outage is expected due to the High Availability of the system.
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Remote Access and Site-to-Site VPN Hardware Maintenance

NCSU sysnews - Fri, 02/12/2016 - 06:32
--- FOLLOWUP POST: 2016-02-12 06:32:06 ---

The scheduled maintenance has been completed.

--- ORIGINAL POST: 2016-02-12 03:00:09 ---

The Cisco ASAs (Adaptive Security Appliance) responsible for remote access VPN functionality at NCSU will be undergoing a code upgrade. There will be a service outage to all users who are connected to the NCSU VPN during the change window. Users who lose connectivity may reconnect to NCSU VPN to be put back into another ASA in the high availability cluster.

The Cisco ASAs handling network connectivity for NCSU remote VPN sites will also be undergoing a code upgrade. The site-to-site VPN infrastructure currently utilizes a high availability architecture in which users are not expected to experience any outage of service during this maintenance window. However the window is reserved in case there is an unexpected event that did not arise during testing.
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WMDF Maintenance

NCSU sysnews - Fri, 02/12/2016 - 00:02
--- FOLLOWUP POST: 2016-02-12 00:02:39 ---

Work is complete for this maintenance window.

All scheduled uplinks were moved successfully except the following which will be rescheduled for a later date:

Weed control labs, Dearstyne and Arboretum Complex, and Brickhaven Drive buildings.

--- ORIGINAL POST: 2016-02-11 10:20:32 ---

Comtech will be moving fiber uplinks in the WMDF to a new location. Voice and data connections in connected buildings will be unavailable for 5-10 minutes as each uplink is moved.

Veterinary complex buildings will not be affected by this outage.
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Upgrading Puppet Agents to 3.8.6

NCSU sysnews - Thu, 02/11/2016 - 17:02
--- FOLLOWUP POST: 2016-02-11 17:02:02 ---

CLient/agent side update complete. Linux machines around campus should get the update sometime over the next 24 hours.

--- ORIGINAL POST: 2016-02-11 03:00:09 ---

On Thursday, February 11th, at 5:00pm, we will be pushing out updates to the Puppet clients to get them up to 3.8.6, and therefore matching the Puppet masters. The upgrade should be seamless.
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Kaspersky Endpoint Security 10.2.4 released to campus

NCSU sysnews - Thu, 02/11/2016 - 12:38
--- FOLLOWUP POST: 2016-02-11 12:38:22 ---

The server-side update to the Windows-based Kaspersky Endpoint Security 10.2.4 will begin today after 2:30 PM and will be spread over 2 weeks.

If the Windows client system is currently running version KES 10.2.2, the update should be automatic. The system user will be notified that the system will need to be restarted to complete the update process and restore full antivirus protection to the system.

If the Windows client system is currently running version 10.2.4, no change will occur.

--- FOLLOWUP POST: 2016-01-12 16:12:19 ---

The Kaspersky parent server-side update of KES10 for Windows clients to KES 10.2.4 from KES 10.2.2 will be delayed until February 1, 2016, to give our campus Microsoft SCCM delivered updates time to occur.

The Kaspersky parent server-side updates then will be rolled out over the following week.

--- ORIGINAL POST: 2016-01-08 18:02:43 ---

Kaspersky Endpoint Security for Windows (KES10) has been updated to version 10.2.4 on all campus parent servers. Downloads of KES10 client for Windows from http://oit.ncsu.edu/antivirus are now of this latest version. This version is compatible with Windows 10 operating systems, as well as, older versions of Windows.

Beginning on January 13, 2016, existing KES10 clients will begin receiving the updated product from the parent server associated with the client without action on the user's part - if the client's Kaspersky Network agent is version 10.2.434. This server-based update action will last approximately 2 weeks.

The Windows system will prompt the user to reboot the PC after the update is complete. The reboot is required to complete the update process.

A separate announcement will occur when the SCCM distribution of KES 10.2.4 supersedes the current SCCM distribution of KES 10.

Contact help@ncsu.edu is you have problems or need assistance with this product.
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Monthly Mediasite Windows updates

NCSU sysnews - Thu, 02/11/2016 - 11:09
The monthly Windows Updates for the Mediasite servers will be installed between 5:00-6:00 am, on February 13th, 2016. The servers will be rebooted one at a time. There will be a brief (several minutes) outage when the database and file servers are rebooted, but no other interruptions are expected. The entire maintenance is expected to be brief, but we reserve the larger window in case of unexpected issues.
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Majordomo2 List Renewal

NCSU sysnews - Thu, 02/11/2016 - 10:33
--- FOLLOWUP POST: 2016-02-11 10:33:02 ---

The final warning before the 02/15/2016 8am processing has been sent for lists which have not responded to the original request for renewal message.

--- ORIGINAL POST: 2016-02-01 09:22:56 ---

Majordomo List Renewal messages will begin delivery today to list owners with lists on lists.ncsu.edu.

The deadline for renewal is 8am Feb 15, 2016. Lists not renewed will be removed from the service.

There will be two additional reminders on 02/01/2016 and 02/12/2016 sent to owners which have not approved or rejected their lists.
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Upgrading Puppet Masters to 3.8.6

NCSU sysnews - Thu, 02/11/2016 - 10:13
--- FOLLOWUP POST: 2016-02-11 10:13:47 ---

Upgrade complete. We are watching the logs for a little bit to keep an eye out for any odd behavior, but so far everything looks smooth.

--- ORIGINAL POST: 2016-02-11 03:00:09 ---

On Thursday, February 11th, we will be upgrading the Puppet masters to version 3.8.6. This gets us up to the latest version in the 3.8 series and puts us in a better position to look into upgrading to 4 at some point. The clients will be updated later that day, but will be addressed in a separate post. See technical details for how you can test your code in the meantime.
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WolfTechAD Windows Patches

NCSU sysnews - Thu, 02/11/2016 - 10:06
--- FOLLOWUP POST: 2016-02-11 10:06:46 ---

Windows Patches have been approved for installation to the Normal groups. Computers on the WolfTech domain will now install according to the policies defined by their System Administrators.

--- FOLLOWUP POST: 2016-02-09 20:59:18 ---

Windows Patches have been approved for installation to the Early groups. Computers on the WolfTech domain will now install according to the policies defined by their System Administrators.

--- ORIGINAL POST: 2016-02-09 07:40:06 ---

Microsoft will release new patches to its Windows operating systems today. In accordance with the WolfTech Active Directory update policy, these updates will be approved for installation on domain computers Thursday morning, February the 11th.

These updates will likely require a reboot to complete their installation. Users should consult with their unit's IT personnel to determine at what time during the day their computers will reboot as each department may have scheduled this differently.

Users with personal computers on the network are requested to patch their computers; we encourage everyone to patch their home computers tonight as well. Remaining fully patched is critical to the protection and health of your computer.

For details on the updates, see: http://www.microsoft.com/technet/security/current.aspx

For more info on the WolfTech WindowsUpdate policy, refer to the WSUS section here: http://activedirectory.ncsu.edu/services/patching/
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