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Mediasite Maintenance

NCSU sysnews - 3 hours 38 min ago
--- FOLLOWUP POST: 2015-01-31 05:59:48 ---

The maintenance has been completed.

If you have any Mediasite related issues, please contact mediasite-help@ncsu.edu

--- ORIGINAL POST: 2015-01-31 03:00:08 ---

The Mediasite servers will be upgraded to version 7.0.21. This is a minor update which does fix several bugs. There will be brief outages during the work. The work is expected to be done by 6:30am, but we reserve the larger window in case of unforeseen contingencies.
Categories: NCSU Feeds

Bluecat Proteus Database Maintenance

NCSU sysnews - Fri, 01/30/2015 - 20:42
--- FOLLOWUP POST: 2015-01-30 20:42:18 ---

Maintenance is complete.

--- ORIGINAL POST: 2015-01-30 03:00:07 ---

Comtech will be performing database maintenance on Proteus/IP address manager - ipam.ddi.ncsu.edu.

During this maintenance scheduled DNS deployments will be disabled and the web interface will be unavailable.
Categories: NCSU Feeds

WolfMeeting (WebEx) Maintenance

NCSU sysnews - Fri, 01/30/2015 - 11:53
WolfMeeting (WebEx) will not be available during this maintenance period.
Categories: NCSU Feeds

Velocity/Download.eos down due to security patch

NCSU sysnews - Fri, 01/30/2015 - 10:19
--- FOLLOWUP POST: 2015-01-30 10:19:00 ---

Velocity/download.eos is now operational. The SAN drivers had to be rebuilt. It took way longer than expected to get into the interface for the server. We apologize for any inconvenience that this outage may have caused.

If you experience any questions or issues, please contact the ITECS Helpdesk at eoshelp@ncsu.edu or 515-2458.

--- ORIGINAL POST: 2015-01-30 08:46:30 ---

The Velocity/download.eos site is currently down for patching (to address the glibc ghost vulnerability). The system takes around 15 minutes to cycle (assuming no issues arise).

Sorry for any inconvenience this may cause.
Categories: NCSU Feeds

ES King Village NAC Certificate Replacement

NCSU sysnews - Fri, 01/30/2015 - 08:24
--- FOLLOWUP POST: 2015-01-30 08:24:04 ---

Maintenance complete.

--- ORIGINAL POST: 2015-01-30 03:00:07 ---

Comtech engineers will be updating the certificate on the ES King Village Network Admission Control appliance. During the certificate upgrade there will be a brief outage of network service to the residents of ES King Village.
Categories: NCSU Feeds

Microsoft Office 2013 - OIT Managed Desktop

NCSU sysnews - Fri, 01/30/2015 - 03:00
Client Solutions would like to move forward with the following plan to begin migrating its entire client base to Microsoft Office 2013:

Volunteer Opt-In Period for Entire Department To Move to Office 2013- February 2, 2015

Steps

1. Please discuss with your Vice Chancellor, Dean, Director or Department Head the desire for Client Solutions to move to Microsoft Office 2013. Stress that there has been an initial testing period since December 2014 with a group of Lantechs across our client base and their feedback has been positive. This will take the client base to the most recent version of Microsoft Office.

2. Upon approval, please send an email to Franklin Finch (fpfinch@ncsu.edu) by January 29 by 5 PM indicating that you entire department is ready and cleared by upper management. All machines for that entire unit will be added to the Microsoft Office 2013 collection.

3. Over the weekend of January 30, your machines will begin receiving the new Microsoft Office 2013 application. Please be sure your machines are left on during this weekend deployment.

4. On Monday, February 2, machines that were not on during the weekend, will begin checking in and will start receiving the new application.

*As a reminder, some of you have Office 2010 32-Bit versions due to in-house applications that require them. Client Solutions has the ability to identify these and will make every effort to warn units prior. However, we are looking to you to remind us of any applications that might require the 64-vs-32 bit flavors.

*This will give a unit the option of receiving Microsoft Office 2013 prior to the forced deployment.

Forced Opt-In Period for Entire OIT Managed Desktop Client Base To Move to Office 2013- March 2, 2015

Steps

1. Client Solutions will add remaining departments that did not opt-in during February.

2. Machines will begin checking in and deploying Microsoft Office 2013.

3. Entire Managed Desktop Environment will be on Office 2013 by Friday, March 13.

*As a reminder, we will only be updating Office 2013 on OIT managed machines (desktops and laptops) that are domain joined.

*NCSU has a campus wide license for Microsoft Office so university owned stand-alone machines can get the software at no charge from the following url:

http://software.ncsu.edu/vendor/microsoft/package/microsoft-office

Please send any questions to help@ncsu.edu
Categories: NCSU Feeds

Scott Hall: Scheduled Network Outage 01/29 7-9pm

NCSU sysnews - Fri, 01/30/2015 - 01:20
--- FOLLOWUP POST: 2015-01-30 01:20:16 ---

Work complete. All network equipment is back online.

--- ORIGINAL POST: 2015-01-29 03:00:05 ---

As part of the Layer 2 upgrade project, Comtech has scheduled a network outage from 7-9pm in order to bring new telecom equipment online.
Categories: NCSU Feeds

Biltmore Hall and Robertson Wing Network Upgrade

NCSU sysnews - Fri, 01/30/2015 - 00:02
--- FOLLOWUP POST: 2015-01-30 00:02:52 ---

the network maintenance has been completed. a follow up maintenance will be scheduled forthe power infrastructure in the telecom closets.

--- ORIGINAL POST: 2015-01-29 03:00:05 ---

As part of our efforts to upgrade buildings to the Network Architect's design, new aggregate switches will be installed in each IDF telecom closet and the existing switches will be connected to these aggregate switches.

Please expect the entire NCSU network at Biltmore Hall and Robertson Wing (wired data, wireless data, firewall, and VOIP) to be down during this time.
Categories: NCSU Feeds

Active Directory Security Audit

NCSU sysnews - Thu, 01/29/2015 - 16:03
--- FOLLOWUP POST: 2015-01-29 16:03:06 ---

In addition to these changes, we've also taken the opportunity to clean a number of older permissions off of the OU that contains all Unity accounts as was approved by the AD Tech committee.

This should cause no changes for any current services.

--- ORIGINAL POST: 2015-01-29 15:48:28 ---

WolfTech Domain Admins are working with Microsoft staff on site to do a routine audit of the Active Directory domain and the domain controllers. This was conducted Monday-Thursday (January 26th-29th). There are some changes to the domain as a part of this process.

Increasing Security Log size and enforced consistency in log settings on all DC's

Removed historical, but disabled, accounts with domain-level access

Applied MS baselines on domain controllers with respect to location of sensitive accounts, enforcing authentication standards, and interaction with removable media

Enabled periodic vulnerability scanning of domain controllers

Please direct any questions/comments to the activedirectory@lists.ncsu.edu mailing list or the activedirectory@conference.conference.ncsu.edu chatroom.
Categories: NCSU Feeds

Golinks Offline Briefly

NCSU sysnews - Thu, 01/29/2015 - 15:18
Golinks was briefly offline from 3:10 P.M. until 3:15 P.M. The service is restored and working properly
Categories: NCSU Feeds

Voicemail - maintenance reboot

NCSU sysnews - Thu, 01/29/2015 - 14:42
The voicemail system will undergo a maintenance reboot.

No services will be affected due to the High Availability design of the system.
Categories: NCSU Feeds

Contact Center Application (ACD) - upgrade

NCSU sysnews - Thu, 01/29/2015 - 14:40
The ACD application, Cisco Contact Center Express, used by NCSU will be upgraded to the latest release.
Categories: NCSU Feeds
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